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IT Automation Engineer – IN

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M&C Saatchi Performance, M&C Saatchi Performance
Experience Required: 3 Years

Job Description – IT Automation Engineer

Description

The IT Automation Engineer’s focus is on the automation/scripting/integration of systems as driven by business requirements. There is a significant focus on project work and proactively developing solutions to streamline the customer experience.

Responsibilities:

• Converting business workflows and requirements into automated processes

• Liaising with stakeholders to help them understand what is achievable/possible

• Understanding and implementing full lifecycle management

• Proactive problem resolution to streamline operational support and remove bugs

• System troubleshooting and problem solving

• Automating deployment of applications, system configurations and security settings

• Directory services integrations (Azure/AD/OKTA) with other 3rd party systems

• Cloud Service provisioning, automation and administration

• Helping to maintain the security of M&C Saatchi’s digital systems

• Responding to assigned calls on the call logging system

• To arrange for external technical support where problems cannot be resolved in house

• Analysing incidents and identifying underlying root causes with the objective of reducing/preventing future recurrences

• Mentoring and development of Junior team members

• Any other duties as directed by the line manager

Position Requirements

Knowledge, Experience and Skills

• Strong scripting and automation skills, particularly in PowerShell

• Strong understanding of lifecycle management

• Experience administering version control systems

• Experience with system monitoring tools

• Experience administering cloud services platforms (Okta and Azure)

• Good understanding of core Microsoft/Linux/Mac systems

• Good understanding of script deployment through InTune and Azure

• Knowledge of common IT infrastructure systems and networks

• Understanding of security principles and best practices

Personal Attributes

• Ability to make sound and logical judgments

• Good understanding of the organisation’s goals and objectives and how to deliver an IT service relevant to achieving these

• Strong interpersonal, written, and oral communication skills

• Able to conduct research into issues and products as required

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

• Ability to meet short deadlines

• Ability to present ideas in a user-friendly language

• Highly self-motivated and directed

• Keen attention to detail

• Strong customer service orientation

• Experience working in a team-oriented, collaborative environment

M&C Saatchi Performance, M&C Saatchi Performance
Experience Required: 3 Years


Job Description – IT Automation Engineer

Description

The IT Automation Engineer’s focus is on the automation/scripting/integration of systems as driven by business requirements. There is a significant focus on project work and proactively developing solutions to streamline the customer experience.

Responsibilities:

• Converting business workflows and requirements into automated processes

• Liaising with stakeholders to help them understand what is achievable/possible

• Understanding and implementing full lifecycle management

• Proactive problem resolution to streamline operational support and remove bugs

• System troubleshooting and problem solving

• Automating deployment of applications, system configurations and security settings

• Directory services integrations (Azure/AD/OKTA) with other 3rd party systems

• Cloud Service provisioning, automation and administration

• Helping to maintain the security of M&C Saatchi’s digital systems

• Responding to assigned calls on the call logging system

• To arrange for external technical support where problems cannot be resolved in house

• Analysing incidents and identifying underlying root causes with the objective of reducing/preventing future recurrences

• Mentoring and development of Junior team members

• Any other duties as directed by the line manager

Position Requirements

Knowledge, Experience and Skills

• Strong scripting and automation skills, particularly in PowerShell

• Strong understanding of lifecycle management

• Experience administering version control systems

• Experience with system monitoring tools

• Experience administering cloud services platforms (Okta and Azure)

• Good understanding of core Microsoft/Linux/Mac systems

• Good understanding of script deployment through InTune and Azure

• Knowledge of common IT infrastructure systems and networks

• Understanding of security principles and best practices

Personal Attributes

• Ability to make sound and logical judgments

• Good understanding of the organisation’s goals and objectives and how to deliver an IT service relevant to achieving these

• Strong interpersonal, written, and oral communication skills

• Able to conduct research into issues and products as required

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

• Ability to meet short deadlines

• Ability to present ideas in a user-friendly language

• Highly self-motivated and directed

• Keen attention to detail

• Strong customer service orientation

• Experience working in a team-oriented, collaborative environment


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